Frequently Asked Questions
Everything you need to know about shopping at GlobeWest Outlet.
What kind of products are available at the GlobeWest Outlet?
Our outlet features a curated selection of end-of-line designs, showroom samples, and seconds. Each piece maintains our commitment to distinctive Australian style at a reduced price point.
What is the condition of outlet items?
Items are sold in various conditions including brand new overstock, floor samples with minor wear, or pieces with slight imperfections. Specific condition notes are typically included in the product description.
Do you offer shipping and delivery?
Yes, we provide professional furniture freight services across Australia. Shipping costs are calculated at checkout based on your location and the volume of your order.
Can I return an item if I change my mind?
As these are outlet clearance items, we do not offer returns or exchanges for change of mind. We encourage customers to review product details and dimensions carefully before purchasing.
Is there a warranty on outlet furniture?
Outlet products come with a limited 6-month structural warranty. Please note that this does not cover pre-existing cosmetic imperfections disclosed at the time of sale.
Can I see the furniture in person before buying?
While most of our outlet sales are online, select items may be available for viewing at our physical warehouse locations by appointment. Please contact our support team to verify availability.